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1st place for Kutzschbach: Best Managed Service Provider 2024

We made it! After reaching 7th place last year, this year we managed to take first place in the election for the best managed service provider in our revenue category. We proudly accepted the award at the cmc conference on April 18, 2024.

Since 2017, ChannelPartner and COMPUTERWOCHE, together with established market research institutes, have been regularly surveying companies in Germany about how satisfied they are with the services of their managed service providers (MSPs). The implementation of managed and cloud services over the past two years is evaluated. Those responsible for IT projects in the company (CIOs, IT managers, IT administrators, managing directors, department heads, etc.) are surveyed.

2023 IT managers took part in the current survey, which ran from December 2024 to January 1.316. They evaluated the performance of their MSPs in a total of 940 managed and cloud service projects. The results of this survey form the basis for the ranking. There were over 600 MSPs in the race for the top positions, 44 of which made it into the ranking, which in turn is divided into four sales categories.

(Source: iSCM Institute/ChannelPartner/Computerwoche 03/2024)


We are proud and very pleased that we as Kutzschbach took first place in sales class 4 (annual sales up to 50 million euros)!

We are particularly proud of our success in the categories “Advice expertise in advance”, “Transparency of the offer and ordering process”, “Speed ​​of provision of services”, “Support in transforming IT processes and increasing efficiency”, “Response times and availability”. (24×7 Service Desk)”, “Security, stability, high availability of services”, “Scalability of services and flexibility”, “Compliance with agreed service level agreements (SLAs)”, “Ease of purchasing and billing for services” and “ 1st and 2nd Level Support”, in which we also achieved 1st place. It is important to us to respond to the individual needs of our customers and to always find a suitable solution with the help of our many years of know-how and broad portfolio.

Thank you to our customers who voted diligently for us, for their trust in us and our work, and to our team who do their best every day!

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