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AI Phone Assistant

Never miss a call again – intelligent AI call answering around the clock.

Available 24/7
automated and reliable

An AI-powered telephone assistant or voice agent is the intelligent solution for companies that want to be reachable by phone around the clock – without additional staff. Incoming calls are answered automatically, the caller's request is fully understood through targeted follow-up questions, and the call is then forwarded to the appropriate contact person. After each call, a summary is automatically generated and sent via email, WhatsApp, or SMS.

A man in a light blue shirt puts on a headset. He appears to be engrossed in an intensive conversation and is in a bright, modern office environment.

your Benefits at a glance

Our experts will handle the setup and configuration. This way, you receive a ready-to-use solution that integrates seamlessly into your existing telephone and process landscape.

  • Available around the clock – no call goes unanswered.
  • Intelligent call forwarding to the appropriate contact person
  • Automatic call summaries via email, WhatsApp or SMS
  • GDPR-compliant hosting exclusively in Germany
  • Compliant with the EU AI Regulation
  • Quick setup thanks to complete configuration
  • Optionally available as a managed service including monthly maintenance, optimization and reporting.

AI Phone Assistant Details

We offer the AI ​​phone assistant in two versions. Both versions include the same setup and use the same platform. The only difference is in the billing.

Important notesThe call minutes are billed directly between you and smao.ai in both options. We will recommend the most suitable per-minute rate during your consultation.

Pay-as-you-go

one-time only, no minimum term

  • Setting up the AI ​​assistant
  • Voice minutes charged on a per-minute basis, directly via smao.ai (starting rate: €0,35/minute)
  • Building the knowledge database (up to 30 FAQ entries)
  • Configuration of call routing and forwarding rules
  • Setting up automatic call summaries
  • Optional: Integration of external systems, e.g. via webhook
1.350,00 €
plus VAT.
  • Optional: Managed Service (cancelable monthly)
99,00 €
plus VAT per month
Managed services

per month, minimum term of 12 months

  • Full setup (equivalent to the pay-as-you-go package)
  • Voice minutes charged on a per-minute basis, directly via smao.ai (starting rate: €0,35/minute)
  • Monthly updates: Conversation skills, FAQs, knowledge base
  • Monthly KPI report via email (number of calls, resolution rate, top topics)
  • Quarterly strategy review (30 minutes, remote)
  • Semi-annual GDPR & Compliance Check
  • Optional: Integration of external systems, e.g. via webhook
219,00 €
plus VAT.

Our Team of experts for AI telephone assistants

We would be happy to advise you personally on AI-supported telephone solutions and create a customized offer that fits your requirements.

Portrait of IT consultant Manfred Schuster in front of a neutral white brick wall.

Manfred Schuster
IT consultant

consulting@kutzschbach.de
+49 9081 2503 428

Portrait of IT consultant and key account manager Stefan Milde in front of a neutral white brick wall.

Stefan Milde
Key Account Manager

vertrieb@kutzschbach.de
+49 9081 2503 416

Your direct line to us

We look forward to your inquiry! Simply leave us a message and we will contact you immediately.


Remote Maintenance

So that we can help you most easily via remote maintenance, please download it here Teamviewer program Download and contact our support. 

Our support team will then support you directly in setting up the tool.

Teamviewer Download