Study results: Best IT service providers 2023

For the 16th time, ChannelPartner and COMPUTERWOCHE, together with established market research institutes, surveyed companies in Germany about how satisfied they are with the services of their IT service providers. The implementation of IT projects from the past two years is evaluated. Those responsible for IT projects in the company (CIOs, IT managers, IT administrators, managing directors, department heads, etc.) are surveyed.

2023 IT decision-makers took part in the current survey, which was carried out from May to July 2.377. They evaluated the performance of their IT service providers in a total of 6.271 IT projects. The results of this survey form the basis for the ranking. There were 648 IT service providers in the race for the top positions, 60 of which made it into the ranking, which in turn is divided into four revenue categories.

(Source: iSCM Institute / ChannelPartner / Computerwoche 08/2023)


We once again took part in the election for Best IT Service Provider 2023 and are very pleased that we as Kutzschbach took 4th place in sales class 50 (annual sales up to 6 million euros) - a significant increase compared to our 12th place last year .

We are particularly proud of our success in the “Strategic Understanding |” category “Customer understanding”. Here we achieved first place. Also in the categories “Industry competence” (2nd place), “Improvement of IT processes” (5th place) and “On-time delivery | Meeting Deadlines” (5th place) we made it into the top 5.

Thank you to our customers who voted diligently for us, for their trust in us and our work, and to our team who do their best every day!

Share this article

Similar articles from our Insight Hub

Remote Maintenance

So that we can help you most easily via remote maintenance, please download it here Teamviewer program Download and contact our support. 

Our support team will then support you directly in setting up the tool.